Artistic rendering โ Event may differ
Santa's Woodland Grotto and Meet & Greet Christmas Characters
Step into a winter wonderland at Santa's Woodland Grotto and Meet & Greet Christmas Characters event. Wander through an enchanting woodland walk to meet Santa and his helpers. Delight in the appearances of beloved Christmas characters, from ice queens to furry friends, perfect for photos and festive fun. The new Elf Workshop offers hands-on activities like cookie decorating and letter writing to Santa, while the Elf Explorer Trail provides an engaging adventure with challenges and rewards.
What to Expect
Meet Santa and festive characters in a woodland grotto.
Know Before You Go
- Tickets: $$ โ Get tickets
- Parking: Free and accessible car parking is available.
- Accessibility: All areas of the park are accessible apart from one pond viewing area in the tropical house. Wheelchairs are available to hire subject to a deposit and availability. Accessible toilet facilities are available.
- Pets: No pets allowed
Other Christmas Events Near North Anston
Local Insight & Ratings
Family Friendly
Best For
Families with young children
Vibe
Magical, festive, joyful
Energy Level
Moderate
Budget
$$
Photo Friendly
Weather Sensitivity
Low
Special Events & Promotions
- Visit & Save Card return visit offer
- Purchase a Santa gift for ยฃ8.50 to receive a magic snowflake token for a gift from Santa's Toy Shop
- Annual Membership and Visit and Save card holders can book online for free (subject to availability)
Location
Event Details
Duration
Park open 10am - 4pm. Grotto and character appearances 11am - 3pm.
Ages
All ages
Neighborhood
North Anston
Timed Entry
Yes
Featured Performers
- Elfy Shelfy
- Festive Pup Fun
- Green Grouch & Cindy Lou
- Blue Alien Buddy
- Ice Queen and Jolly Snowman
- Meet our Merry Mice
Organizer
Tropical Butterfly House Ltd
Food & Drink
Festive favourites available at Lottie's Coffee Lounge, including Gingerbread Lattes and Irish Cream Hot Chocolates. Themed children's picnic boxes and pizza deals available. Dining pods available. The Big Red Bus Snack Stop open at weekends and holidays (weather permitting).
Quick Actions
Tips & Advice
- Book tickets online in advance, especially for popular dates, as they are selling fast and walk-up admissions may be limited.
- Arrive within your booked arrival time slot to ensure entry, as late arrivals may not be guaranteed admission.
- Consider purchasing a 'Visit and Save Card' if you plan to return, as it offers discounted return visits for up to a year.
- Take advantage of the free parking available on-site, making your journey by car convenient.
- Check the signage on the day for specific timings and locations of character appearances and grotto breaks to plan your visit effectively.
Frequently Asked Questions
Do I have to book tickets in advance?
It is recommended that everyone books online prior to their visit, including members, rainy day return ticket holders, and carers. Walk-up admissions may be allowed at non-busy times, but booking online is advised to avoid disappointment.
Do you issue refunds?
Refunds are not issued. However, with 48 hours' notice, tickets can be transferred to a new date, subject to an administration fee.
What happens when I buy a ticket online?
Upon completion of your order, you will receive an email with a DigiTicket confirmation including a barcode and booking reference number. You can present this ticket on arrival or simply note the booking reference number.
Can I visit with friends if I am 16 years old?
No, guests under the age of 16 will not be admitted unless accompanied by a responsible adult who is over 18 years old.
Can you cater for food allergies or dietary requirements?
Yes, if you have a food allergy, intolerance, or special dietary requirement, please contact the Catering Manager at cafe@butterflyhouse.co.uk or inform a member of the hospitality team on arrival.
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.